FBA政策出大事!FBA非必要商品禁止入库!

亚马逊公布了新政:

Temporarily prioritizing products coming into our fulfillment centers

We are closely monitoring the developments of COVID-19 and its impact on our customers, selling partners, and employees.

We are seeing increased online shopping and as a result some products such as household staples and medical supplies are out of stock. With this in mind, we are temporarily prioritizing household staples, medical supplies and other high-demand products coming into our fulfillment centers so that we can more quickly receive, restock, and ship these products to customers.

For products other than these, we have temporarily disabled shipment creation. We are taking a similar approach with retail vendors.

This will be in effect today through April 5, 2020, and we will let you know once we resume regular operations. Shipments created before today will be received at fulfillment centers.

Please note Selling Partner Support does not have further guidance.

Frequently asked questions

What products am I able to ship to FBA?

We are prioritizing household staples, medical supplies, and other high-demand products coming into our fulfillment centers so that we can more quickly receive, restock, and deliver these products to customers. Most of the products we are accepting at this time are in the below categories. 

Baby Products

Health & Household

Beauty & Personal Care (including personal care appliances)

Grocery

Industrial & Scientific

Pet Supplies

Listing products in an inaccurate category is a violation of our listing policies and may result in account suspension.

Is Amazon taking similar steps for retail products?

Yes.

Where does this apply?

This is currently being applied to the US and EU marketplaces.

What if I already have a shipment on its way?

Shipments created before March 17, 2020, will be received.

What happens to my products that are in an Amazon fulfillment center but are not in one of the above categories? Can I still sell this item on Amazon?

Yes, if your product is already on its way and/or in our fulfillment center, you can continue to sell it.

I believe my product is a household staple and/or a medical supply, but I am not able to create a shipment. What should I do?

We determine if a product is a household staple, a medical supply, or both based upon the listing. At this time we are not accepting requests to re-classify listings.

My product is listed within the prioritized categories, but I am not able to create a shipment. What should I do?

If your product is correctly classified and you are not able to create a shipment, then the product in question is not prioritized at this time.

I don’t sell household staples or medical supplies. What is going to happen to my business if I can’t replenish my products?

We are making these temporary adjustments in order to prioritize household staples, medical supplies, and other high-demand products coming into our fulfillment centers so that we can more quickly receive, restock, and ship these products to customers. You may continue to sell product already in our fulfillment centers. This will be in effect March 17, 2020, through April 5, 2020, and we will let you know once we resume regular operations.

We understand this is a change to your business, and we did not take this decision lightly. We are working around the clock to increase capacity and yesterday announced that we are opening 100,000 new full- and part-time positions in our fulfillment centers across the US.

Can I still sell non-household staples or medical supplies through merchant-fulfilled channels?

Yes.

What happens if my Inventory Performance Index (IPI) score falls because of this?

We are working diligently to account for this change in your IPI score and in storage limits for the following quarter.

暂时优先考虑进入我们的履行中心的产品

我们正在密切监视COVID-19的发展及其对我们的客户,销售合作伙伴和员工的影响。

我们看到在线购物的增加,因此一些产品(如家庭必需品和医疗用品)缺货。考虑到这一点,我们暂时优先考虑进入我们的履行中心的日常必需品,医疗用品和其他高需求产品,以便我们可以更快地接收,补充和运送这些产品给客户。

对于这些以外的产品,我们暂时禁止了发货创建。我们正在与零售供应商采取类似的方法。

这将在2020年4月5日生效,一旦恢复正常运营,我们将通知您。今天之前创建的发货将在履行中心收到。

请注意,“销售合作伙伴支持”没有进一步的指导。

经常问的问题

我可以运送到FBA哪些产品?

我们正在优先考虑进入我们的履行中心的家庭必需品,医疗用品和其他高需求产品,以便我们可以更快地接收,补充库存并将这些产品交付给客户。我们目前接受的大多数产品都属于以下类别。

婴儿用品

保健与家庭

美容与个人护理(包括个人护理用具)

杂货店

工业与科学

宠物用品

在不正确的类别中列出产品会违反我们的列出政策,并可能导致帐户被暂停。

亚马逊是否对零售产品采取类似步骤?

是。

这在哪里适用?

目前,这已应用于美国和欧盟市场。

如果我已经在运送货物怎么办?

将会收到2020年3月17日之前创建的发货。

我在亚马逊运营中心内但不在上述类别之一中的产品会如何处理?我还能在亚马逊上出售该商品吗?

是的,如果您的产品已经在运输途中和/或在我们的履行中心中,则可以继续销售。

我相信我的产品是家用必需品和/或医疗用品,但我无法发货。我该怎么办?

我们根据清单确定产品是家用必需品,医疗用品还是两者兼有。目前,我们不接受重新分类列表的请求。

我的产品列在优先类别内,但我无法创建发货。我该怎么办?

如果您的产品已正确分类,并且您无法创建货件,则此时该产品的优先级不高。

我不出售家庭主食或医疗用品。如果我无法补充产品,那我的生意将会怎样?

我们正在进行这些临时调整,以便优先考虑进入我们的履行中心的日常必需品,医疗用品和其他高需求产品,以便我们可以更快地接收,补充和运送这些产品给客户。您可以继续在我们的履行中心中销售产品。这将在2020年3月17日至2020年4月5日生效,一旦恢复正常运营,我们将通知您。

我们了解这是对您的业务的更改,因此我们不会轻易做出此决定。我们正在全天候工作以提高产能,昨天宣布我们将在美国各地的履行中心开设100,000个新的全职和兼职职位。

我还能通过商户渠道销售非家用主食或医疗用品吗?

是。

如果我的库存绩效指数(IPI)得分因此而下降,该怎么办?

我们正在努力解决您下一个季度的IPI分数和存储限制的变化。

卖家群里都炸开锅。订单腰斩,货物无法入仓。

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